06-21-2022, 12:50 PM
Has ANYONE successfully gotten through to them?
1) Like GCouture, I have initiated several Chats only to have them automatically close shortly after engaging. And this was with different browsers
2) I finally just hung up from the "support" line after TWO (2) hours of being on hold with ZERO human interaction
3) Attempted to use their Troubleshooter tool, and for days now and with different browsers it throws a server fault and dumps javascript Exception messaging on the screen
4) And as per SBertram's great suggestion, the FCC complaint form can be accessed via: https://consumercomplaints.fcc.gov/hc/en...0001201223
Has ANYONE received notice of having a technician come out?
1) Like GCouture, I have initiated several Chats only to have them automatically close shortly after engaging. And this was with different browsers
2) I finally just hung up from the "support" line after TWO (2) hours of being on hold with ZERO human interaction
3) Attempted to use their Troubleshooter tool, and for days now and with different browsers it throws a server fault and dumps javascript Exception messaging on the screen
4) And as per SBertram's great suggestion, the FCC complaint form can be accessed via: https://consumercomplaints.fcc.gov/hc/en...0001201223
Has ANYONE received notice of having a technician come out?