08-13-2022, 06:38 PM
(08-13-2022, 12:53 PM)Bethany Wrote: Our phone service has also been out since Wednesday. I confirmed an appointment for a service technician to come out last Thursday. The technician was a no call no show. When I contacted centurylink about the no show, I was first passed around and then told they would either fix the problem remotely or contact me when they were able to come out, and then they abruptly ended the chat.Hi Bethany, I have a tech appointment for next Friday. I really don't know how they get to be so crappy. I think the issue is the trenching that was done at 632 Ridge.... the cables all exposed and likely something hit. I don't know if i put this in my previous post but this is the 21 st day in 3 months no phone. 3 separate incidents. First one fixed itself. Second one a kind person on this page put a list of outage numbers at the mailboxes. We can try that again...or at the trench location . I need my phone, as you know, so I can talk to my elderly mom. I typed that info in my text chat and the guy cut off the chat . So that was nice.
My phone service has not been fixed, they have not reached out, and I haven’t had time to again deal with centurylink….
If there are others maybe post here? I can put a sheet of paper at the mailboxes and on the box by the trench. 42 bucks a month just to have a land line to talk to mom. worth it . needs to work though