Land line not working when power was out?

[Jackie Dow]

Has anyone else NEVER received reimbursement for the handful of outages over the past year or so, promised and otherwise?

I wish there was an easy way to "class action" on these greedy clowns.

I just talked to them and was told I'd get a credit or refund , but I want to cancel anyway. They have to hear it from my husband, the account is in his name.
I'm up for a class action, since the reason we have been paying $60 a month for years is to have a phone when the power goes out, and the phone has been out every time lately, or the last couple years. I want a refund for the last couple years. Maybe I could buy a generator for emergencies.