08-08-2023, 01:59 PM
(08-08-2023, 12:24 PM)BurtL Wrote: So. I received an email from Centurylink saying they are discontinuing the VOIP service I have with them. They can enroll me in a different VOIP program they have but can not transfer my existing number to that program. (Seriously? Doesn't everyone do number transfers now?) Alternatively they suggest I contact other providers to see if I can use their services and retain my number.
Is anyone else dealing with this problem and if so how?
Burt, we have Nedernet and years ago we had Centurylink for a land line but got tired of paying for phone service when there was always static on the line, frequent outages, horrible customer service and rate increases. We ended up getting a Magic Jack VOIP which costs around $50 per year. That’s per year, not per month. You have to pay an additional 3 or 4 dollars per year separately to 911 services if you want that service too.
We used the magic jack down in town and it worked flawlessly down there, however, it does not work flawlessly up here, but it does pretty well most of the time depending on the fluctuations in the internet quality. Sometimes bits of sentences drop out and we have to ask someone to repeat themselves, but usually it is not too bad. I am not sure if it is better or worse than any other VOIP service, but it certainly is cost effective. It may work better on Centurylink DSL than it does on Nedernet, but I do not know for sure. I think they have a free trial where you can return it if it doesn’t work for you, and you can port your existing phone number.