08-11-2023, 06:16 PM
I cancelled my land line months ago, after the phone didn't work for a couple years, every time the power was out.
I talked to customer service eventually, after being on hold forever. Two days of calling...Customer service is terrible!
Then I was hung up on "accidentally" and had to call them again, or maybe they called me back, and possibly more calls, another time.
They would not refund anything, made up things about fixing it, tried to say the problem was in my phone, etc.
I was tired of paying around $70 a month to have the phone not work whenever I needed it to.
I talked to customer service eventually, after being on hold forever. Two days of calling...Customer service is terrible!
Then I was hung up on "accidentally" and had to call them again, or maybe they called me back, and possibly more calls, another time.
They would not refund anything, made up things about fixing it, tried to say the problem was in my phone, etc.
I was tired of paying around $70 a month to have the phone not work whenever I needed it to.