4 hours ago
Hollis, I don't know how many people are on StarLink up here in the Bar-K. Got at least one response from a Bar-K neighbor.
Jsullivan, I have now read that StarLink does tack on the congestion charge for Starlink equipment bought from retailers (e.g., Home Depot).
Patrick, thanks for the details about the lack of congestion (i.e., connection speeds adequate for various typical uses).
calbeartara, thanks for the comparison of speed and service with Nedernet (that's what we've been using for quite a while). The Ars Technica article you linked does cite a "capacity crunch" for Starlink, and other tech sources commented about Starlink not being able to deliver on its promised speeds because of too many connections in some areas. The Ars Technica article (written in Sept 2024) stated that the monthly fee for congested areas is $90 instead of $120 -- that does not appear to be the case now -- Starlink now wants $120 per month in addition to the $100 congestion charge.
Part of deciding between Nedernet and Starlink (our only two options here in the Bar-K, I believe) is service. After one of the power outages last week, our internet connection would not come back on. I called Nedernet to check on their transmitter status, which they said was good, and when we couldn't resolve why we could not receive the signal, they sent a staffer over to check our antenna. He got here in about a half-hour, found that the problem was our router (somehow "died" at the same time as the power outage despite being plugged into a battery backup), and replaced and set up our spare router for no fee. I have read that Starlink would not provide that kind of service; indeed, that's it's hard to get a return email from Starlink. Any comments on Starlink service in case of a problem?
Thanks, Joe Ryan
Jsullivan, I have now read that StarLink does tack on the congestion charge for Starlink equipment bought from retailers (e.g., Home Depot).
Patrick, thanks for the details about the lack of congestion (i.e., connection speeds adequate for various typical uses).
calbeartara, thanks for the comparison of speed and service with Nedernet (that's what we've been using for quite a while). The Ars Technica article you linked does cite a "capacity crunch" for Starlink, and other tech sources commented about Starlink not being able to deliver on its promised speeds because of too many connections in some areas. The Ars Technica article (written in Sept 2024) stated that the monthly fee for congested areas is $90 instead of $120 -- that does not appear to be the case now -- Starlink now wants $120 per month in addition to the $100 congestion charge.
Part of deciding between Nedernet and Starlink (our only two options here in the Bar-K, I believe) is service. After one of the power outages last week, our internet connection would not come back on. I called Nedernet to check on their transmitter status, which they said was good, and when we couldn't resolve why we could not receive the signal, they sent a staffer over to check our antenna. He got here in about a half-hour, found that the problem was our router (somehow "died" at the same time as the power outage despite being plugged into a battery backup), and replaced and set up our spare router for no fee. I have read that Starlink would not provide that kind of service; indeed, that's it's hard to get a return email from Starlink. Any comments on Starlink service in case of a problem?
Thanks, Joe Ryan